Shipping policy

Thank you for shopping with Pixora! We're committed to delivering your order safely and as quickly as possible. Please read our shipping policy below for more information.

Order Processing

  • Orders are usually processed within 1–3 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you'll receive a confirmation message or email with your shipping details.

Shipping Time

Estimated delivery times may vary depending on your location.

  • Local Orders: Typically arrive within 3–7 business days.
  • International Orders: Typically arrive within 7–20 business days, depending on the destination and customs processing.

Please note that delivery times are estimates and may occasionally be affected by weather, holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping costs, if applicable, will be displayed during checkout before you complete your purchase.

We may also offer free shipping on selected products or promotional offers.

Order Tracking

If tracking is available for your order, you'll receive a tracking number once your package has been shipped so you can monitor its delivery status.

Incorrect Shipping Information

Please make sure your shipping address and contact details are correct before placing your order.

Pixora is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery time, please contact us. We'll work with the shipping carrier to help locate your order and keep you updated throughout the process.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the product and packaging. We'll review your request and provide the best possible solution.

Need Assistance?

If you have any questions about shipping or your order, our customer support team is always happy to help.

Store Name: Pixora

Thank you for choosing Pixora. We appreciate your trust and look forward to serving you